Privacy Policy

Last updated: July 26, 2026

SkoolAccess ("we", "our", or "us") operates the website skoolaccess.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read it carefully. By using SkoolAccess you consent to the practices described in this policy.

1. Information We Collect

Information you provide directly:

  • Account registration data: name, email address, phone number, city, role (student, tutor, or academy), and password.
  • Profile information: qualifications, subjects, teaching experience, profile photo, biography, and other details you choose to add.
  • Content you upload: videos, documents, study materials, books, and any other files submitted through the platform.
  • Communications: messages sent through our internal messaging system, contact form submissions, and booking requests.
  • Payment information: if applicable, processed securely through third-party payment providers. We do not store full card numbers.

Information collected automatically:

  • Log data: IP address, browser type, operating system, referring URL, pages viewed, and timestamps.
  • Cookies and similar technologies: session cookies for authentication, preference cookies, and analytics cookies.
  • Device information: hardware model, operating system version, and unique device identifiers.

2. How We Use Your Information

  • To create and manage your account and provide our core tutoring marketplace services.
  • To facilitate bookings, sessions, and communications between tutors, students, and academies.
  • To process and display uploaded content (videos, materials, books) on the platform.
  • To send transactional emails: account verification, booking confirmations, session reminders, and OTP codes.
  • To send promotional emails or newsletters (you may opt out at any time).
  • To monitor and improve platform performance, safety, and user experience.
  • To comply with legal obligations and enforce our Terms and Conditions.
  • To detect, investigate, and prevent fraudulent transactions or abuse.

3. YouTube API Services

SkoolAccess uses YouTube API Services (provided by Google LLC) to allow tutors to upload educational videos to the platform's YouTube channel. By using the video upload feature, you also agree to:

Information shared with YouTube through our integration is subject to Google's privacy policy. You may revoke our application's access to your data at any time via the Google security settings page.

4. Sharing of Information

We do not sell your personal data. We may share information in the following circumstances:

  • With other users: Tutor profiles, ratings, and public content are visible to other registered users and visitors as appropriate to the service.
  • Service providers: Trusted third-party vendors who assist us in operating the platform (hosting, email delivery, analytics), bound by confidentiality agreements.
  • Legal requirements: When required by law, court order, or government authority, or to protect the rights and safety of SkoolAccess and its users.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data by contacting us at info@skoolaccess.com. We may retain certain data as required by law or for legitimate business purposes.

6. Cookies

We use cookies to maintain your login session, remember your preferences, and analyse site traffic. You can instruct your browser to refuse cookies, but some features of the platform may not function correctly without them. We use the following types of cookies:

  • Essential cookies: Required for the platform to function (e.g., session management).
  • Analytics cookies: Help us understand how visitors use the site (e.g., Google Analytics).
  • Preference cookies: Remember your settings and preferences.
  • Advertising cookies: Used to serve relevant advertisements and measure ad performance (see Section 6a below).

6a. Google AdSense & Advertising

We use Google AdSense, an advertising service provided by Google LLC ("Google"), to display advertisements on our website. Google AdSense uses cookies and web beacons to serve ads based on your prior visits to this or other websites.

  • Google's use of advertising cookies enables it and its partners to serve ads based on your visit to SkoolAccess and/or other websites on the internet.
  • Google may use the DoubleClick DART cookie to serve ads to users based on their visit to our site and other sites on the internet.
  • Users may opt out of the use of the DART cookie by visiting the Google Ads Settings page.
  • Third-party advertising partners, including Google, may use cookies, web beacons, and similar tracking technologies to collect or receive information from our website to measure ad effectiveness and target ads.
  • We do not control the cookies used by third-party advertisers. You can disable cookies in your browser settings or opt out via the Network Advertising Initiative opt-out page.

For more information on how Google collects and uses data, please visit: Google Privacy & Terms.

7. Security

We implement industry-standard security measures including HTTPS encryption, hashed passwords, and access controls. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password and to notify us immediately if you suspect unauthorized access to your account.

8. Children's Privacy

SkoolAccess is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will delete it promptly. If you believe a child has registered, please contact us immediately.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your personal data.
  • Object to or restrict our processing of your data.
  • Request a portable copy of your data.
  • Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at info@skoolaccess.com.

10. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top. Continued use of the platform after changes constitutes acceptance of the updated policy. For material changes, we will notify registered users by email.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: