Business 2024 · May/June · Paper 32

Analyse two problems SF may experience when implementing total quality management (TQM).

Refer to Table 1.1. Calculate for quarter 1, 2023, the seasonal variation.

Refer to Table 1.1. Calculate for quarter 2, 2023, the centred quarterly moving average.

Evaluate the usefulness to SF of sales forecasting.

Refer to Table 1.2. Calculate the accounting rate of return (ARR) of automating production.

Evaluate whether SF should invest in automating production.

Evaluate the impact on SF of country B becoming a member of the NFTA international trading agreement. Permission to reproduce items where third-party owned material protected by copyright is included has been sought and cleared where possible. Every reasonable effort has been made by the publisher (UCLES) to trace copyright holders, but if any items requiring clearance have unwittingly been included, the publisher will be pleased to make amends at the earliest possible opportunity. To avoid the issue of disclosure of answer-related information to candidates, all copyright acknowledgements are reproduced online in the Cambridge Assessment International Education Copyright Acknowledgements Booklet. This is produced for each series of examinations and is freely available to download at www.cambridgeinternational.org after the live examination series. Local Examinations Syndicate (UCLES), which is a department of the University of Cambridge.